Terms and Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Sub Ohm Innovations, Copyright © 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
By Purchasing products from Sub Ohm Innovations you certify and agree that you are over 18 years of age and that product purchased from Sub Ohm Innovations are to be used solely by persons over the age of 18.
You Assume all liability for proper use of the products purchased from Sub Ohm Innovations.
Sub Ohm Innovations will not be liable for any personal and / or property damage, illness, injury or financial loss caused by the use of the products or inability to use the products purchased from Sub Ohm Innovations.
Accepted Payment Methods
We accept the following payment methods: Visa, MasterCard, BitPay and LiteCoin. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sub Ohm Innovations reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sub Ohm Innovations. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM PST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sub Ohm Innovations site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sub Ohm innovations site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Returns and Pre-order Policy
DUE TO THE NATURE OF THE PRODUCTS, ALL SALES ARE FINAL AND ALL DEPOSITS ARE NON-REFUNDABLE. We cannot guarantee the exact shipping date of our pre-order items, and the date provided is an estimated date of shipping.
Shipping Time -- Please be advised that it takes about three business days for orders to be processed. Orders that are processed on Friday will be picked up by USPS the following business day, which is Monday. Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sub Ohm Innovations or other parties only as an estimate. Once you have received your tracking confirmation please allow twenty-four (24) hours for USPS to update their system. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Due to recent issues with USPS, while we will still try to the best of our ability to ensure shipping your package promptly, we cannot guarantee your package will arrive on the estimated delivery date displayed.
International Shipping Policy
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Sub Ohm Innovations cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on occasion, customs agents may delay the delivery of some packages at their discretion.
For more information on customs and duties charges, please contact your local customs office.
If a shipment is refused, we will not accept a return or redirect the package due to the high cost of shipping and fees. The original sale price and shipping cost will be absorbed by you.
Due to shipping restrictions in certain areas such as China, Russia, Thailand, United Arab Emirates and Indonesia we do not ship to these areas at the moment. If you have any questions please e-mail firstname.lastname@example.org for information.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price